State Farm® Insurance Agent Andy Torres

"Heather Gimbel is absolutely incredible to work with! She goes above and beyond for her customers and truly cares about making sure you’re taken care of. Whether it’s explaining coverage options, helping with questions, or getting paperwork handled fast and accurately, Heather is professional, patient, and personable. Her bubbly and positive attitude is contagious! You can tell she takes pride in her work and treats every person like family. If you’re looking for exceptional customer service, Heather is the one you want to work with!"

"From the moment you step into the office, the team makes sure you feel welcomed and give you the confidence of knowing that you’ve made the right choice in choosing State Farm. Lisa from State Farm in Anna, TX is simply phenomenal! Thank you for listening to my needs and helping me choose the right coverage to protect my home and automobile. She is generous, attentive, a problem-solver, and I can keep going but you’ll see for yourself! I highly recommend contacting Lisa for your insurance needs."

"Dealing with and figuring out insurance can be a task and a half. The way the Heather walked me through, then even explained what the options were and what they meant. She took the time to explain the differences in the policies and even made sure i understood every detail. I absolutely made the right choice working with State Farm just like they made the right choice to work with Heather!"

"Looking for a quick quote?! Jeff and Heather G. are great to work with. Give them a call."

"Allie was great! She helped me navigate switching over my home owners insurance and auto insurance. She was kind and patient while I asked a ton of questions which I appreciated. Would recommend her to anyone. :-) Update: After being with State Farm for several months and working with Cathy Garcia, I am completely disappointed in how I was treated today. When my auto insurance rate increased, I was repeatedly told it was due to “billing/system issues,” something I’ve heard since August when I first joined. Now I’m being charged an additional $90 because my Drive Safe beacon supposedly wasn’t set up in time, despite being told I had until a specific date to register. That information was clearly incorrect. When I brought this up, the response I received was, verbatim, “I would say to bring it up with Rebecca, but she is no longer here.” I’m sorry, but what type of response is that? I was given inaccurate information, and I’m expected to just accept a $90 increase because the person who misinformed me is gone? To make matters worse, I was then told, “We’ll have a better idea in February of what your actual payments will look like.” Why would I want an estimate after being assured my premium would be around $427, not $546? This experience has been completely unacceptable, and the lack of accountability is extremely frustrating!"

"Fantastic service! Agent (Heather) took their time to understand what was important to me, and address my concerns. They were honest and transparent. Highly recommend!"

"The most important thing when buying insurance is having an agent that is there to answer your questions and is available almost instantly every time. These guys are amazing."

"⭐️⭐️⭐️⭐️⭐️ Heather is truly exceptional. She genuinely cares about people and goes above and beyond to make sure every detail is handled flawlessly. Her professionalism, warmth, and dedication shine through in everything she does. You can always count on her to follow through, communicate clearly, and make the entire process feel effortless. She’s the best—you won’t find anyone more committed or compassionate than Heather!"

"Attention veterans. Heather is an Amazing person and so is Andy I have known them for many years. I highly recommend State Farm in Anna."

"I absolutely adore the Anna State Farm location. They’re incredibly understanding of hardship and always go the extra mile to work with me to ensure that I am legally covered. Thank you all for what you do — it’s been incredibly rewarding to be given the opportunity to get back on my feet due to yalls patience. Thank you so much!"

"I had an excellent experience with Victoria. She provided all the help needed to finalize the homeowners and auto insurance, and it was very easy to work with her."

"It was very pleasant working with Heather, she was knowledgeable and helpful and able to answer all of my questions."

"Victoria from State Farm was outstanding! Super sharp, proactive, and on top of every detail. She took initiative from the start, followed up without needing to be asked, and delivered top-notch customer service the whole way through. What stood out most—she even took time on her day off to help us get our homeowners insurance set up. That kind of dedication is rare. Hands down the best I’ve seen."

"Victoria was so helpful, kind and very professional!"

"Victoria was a huge help when I called to explore insurance bundles. By switching over to State Farm, I was able to save over $1,000 on home and auto for the year. Looking forward to becoming a long-term customer."

"I had a fantastic experience working with Victoria. Her level of professionalism is top-notch, and she was an absolute pleasure to deal with. Thanks to her hard work and expertise, she was able to save me more than $1,000 a year! I truly appreciate her dedication and would recommend her to everyone"

"Lisa was an excellent agent Thank you very much"

"Lisa was very helpful and courteous"

"I have had the great pleasure of meeting Heather G., every conversation that I have had with her has been fantastic. She has a great personality. Very helpful and considerate. She will go that extra mile to help you and make sure you are a satisfied customer!"

"I can’t say enough about the amazing service I’ve received from Kay, Lisa, and Mr. Torres at State Farm! They are always patient, helpful, and truly care about their customers. Kay go out of her way to make everything easy and clear, and Mr. Torres’ leadership makes this office a fantastic place to work with. I feel confident knowing I’m in such capable hands and highly recommend this team to anyone looking for honest, caring, and professional insurance service."

"Andy and his office staff are always available, so helpful and very friendly anytime I need anything or have questions. They’re always quick to respond and happy to help. Thank you all!!"

"Lisa Simpson was wonderful to work with. She was polite and answered my questions in a timely manner. Not to mention she was finally able to get me the best rate I’ve seen in a long time on my home and auto insurance! Give her a shot. Thanks Lisa!"

"Mariah was nice and helpful. She answered all of my questions."

"I had the pleasure of speaking with Victoria. I just moved to Texas and was sure what to expect when switching car insurance companies. She made the process super easy and explained everything in detail. The price is even lower than what I was paying previously so I am overall very happy! Thanks again to Victoria for the amazing customer service!!!"

"Kay was very helpful and friendly."