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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Morgan Dworshak

September 12, 2025

5  out of  5
rating by Morgan Dworshak
"If you need insurance of any kind, Dylan Pelton is the guy to go to!! He truly listens to his customers’ needs and goes above and beyond to make sure they get the right coverage at the best possible price. What really sets him apart is that he genuinely cares about helping people, not just selling policies. He specializes in insurance and it shows! Dylan is extremely knowledgeable, professional, and always willing to explain things clearly. On top of that, he’s incredibly responsive and actually answers his phone whenever you need him, which is rare these days. If you’re looking for an agent who puts people first and delivers outstanding service, I couldn’t recommend Dylan Pelton more highly."
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Travis Damesworth

September 12, 2025

5  out of  5
rating by Travis Damesworth
"It shouldn’t be Jake from State Farm. It should be Dylan from State Farm because Dylan is the true goat. He helped me save money and made everything easier. Thank you, Dylan."
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Amanda Eshleman

September 11, 2025

5  out of  5
rating by Amanda Eshleman
"Heather is so caring and always goes above and beyond to help people. Highly recommend her!"
We responded:
"Thank you, Amanda! We really appreciate your review. Heather is awesome! "
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Amanda Benzien

September 11, 2025

5  out of  5
rating by Amanda Benzien
"Rebecca is wonderful! She was able to answer all of my questions and was beyond patient when I had “just one more”, one too many times. She was thorough and even suggested a few better options. I highly recommend Rebecca as your go to."
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Kristi Smith

September 11, 2025

5  out of  5
rating by Kristi Smith
"Heather is amazing, quick to respond and really cares about you!"
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Araceli Guzman

September 11, 2025

5  out of  5
rating by Araceli Guzman
"I want to give a BIG shoutout to Cathy G.! "My experience with her has been excellent she's very friendly and knowledgeable. She goes on and beyond with her help LOVE the fact that she is BILINGUAL that for sure is a BONUS + Definitely recommend 10/10” 🫶🏼"
We responded:
"Araceli, this is wonderful! Yes, Cathy truly loves to help. Her being bilingual has helped in so many ways. Love that she's on OUR and YOUR team! ♥️ Reach out anytime. "
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Amy First

September 10, 2025

5  out of  5
rating by Amy First
"Cathy was an amazing agent! It was such a great experience! 100% recommend."
We responded:
"😊 Wonderful! Thank you, Amy. We truly appreciate your feedback."
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Rob Stone

September 9, 2025

5  out of  5
rating by Rob Stone
"Great customer service! Dylan, thanks once again for being thorough and making sure my family and I were covered correctly. You had the opportunity to work me over like Farmers but instead chose to educate me on what I truly needed. Dylan is a standup guy and a real expert in his field. Please do yourself a favor and ask for Dylan."
We responded:
"Rob, there are so many insurance choices out there. It means the world to us when someone gives us a chance to earn their business. Our goal is transparency and simplicity. You need to know exactly what you need and what you're getting. Dylan and our entire team will always guide with integrity. Call us anytime! "
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Nina Richards

September 8, 2025

5  out of  5
rating by Nina Richards
"Heather is the sweetest human that you will ever do business with!"
We responded:
"Thank you, Nina! Heather's one of a kind, for sure!"
Profile photo of Sankar Ramamchandran

Sankar Ramamchandran

September 8, 2025

5  out of  5
rating by Sankar Ramamchandran
"Allie was courteous and perceptive. Consistently received reliable and timely response. She made the distance (California to Texas) immaterial. A very responsible agent as she went on vacation she had somebody cover her work and I don’t need to explain all over again to the new person. Top notch service and I recommend Allie for any insurance needs. In my case she helped and provided the property insurance in a day."
We responded:
"Sankar, this is amazing! So glad to hear how you were taken care of. The customer is what its all about! We want every interaction with us to be this seamless. Call, text or email anytime! "
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Leslie Gimbel

September 5, 2025

5  out of  5
rating by Leslie Gimbel
"Heather is so friendly and easy to communicate with! Loved working with her!"
We responded:
"Thank you for your review, Leslie! We truly appreciate it. Call us anytime! "
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Christie Gimbel

September 5, 2025

5  out of  5
rating by Christie Gimbel
"I can’t speak highly enough about Heather Gimbel. She is a genuinely caring, dedicated professional who truly looks out for the people she serves. It’s rare to find someone in this industry who combines professional excellence with such a warm, human approach."
We responded:
"Thank you, Christie! We truly value the feedback. "
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Clint Walker

September 3, 2025

5  out of  5
rating by Clint Walker
"Victoria did a great job of analyzing my existing coverage and providing a combination of home, auto, and umbrella that saved me thousands with equal or better coverage. I can't speak to the service long-term, but they're off to a great start!"
We responded:
"Thanks Clint! Dont you worry, we never rest on great service! 😊We're not just here to sign you up and forget about you. We proactively work for each and every customer. We truly value your business and want you to be a customer for life! Thank you again for your kind review. Reach out anytime you need us!"
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T Lee

August 29, 2025

5  out of  5
rating by T Lee
"Heather is awesome!!! She cares about the people and treats everyone with respect. I have had all positive interactions with her. I just love her!!!"
We responded:
"Thank you so much! Heather truly is a ray of sunshine! 😊 Call us anytime for your insurance needs."
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Lisa M

August 29, 2025

5  out of  5
rating by Lisa M
"I would like to give a shout out to Mariah for making sure that I understood any and all changes that were made to my policy. She made sure if I had any questions or concerns that she was there to walk me through any and all questions. Thank you Mariah!!"
We responded:
"Thank you, Lisa! ♥️ Truly appreciate your support and kindness. Proud to be your agency. We're always here when you need us!"
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Chris Fredericks

August 28, 2025

5  out of  5
rating by Chris Fredericks
"Kay Garcia was very helpful and knowledgeable helping me with my renewals Thank you Kay"
We responded:
"Thank you, Chris! We're always here for you. Proud to be your agency. Thank you for your continued support."
Profile photo of Justin and Emily Condiff

Justin and Emily Condiff

August 28, 2025

5  out of  5
rating by Justin and Emily Condiff
"Amazing experience working with Allie. She is knowledgeable, and extremely helpful in deciding which insurance would fit your needs. Added bonus, she's so friendly and nice!"
We responded:
"With the bonus! Yes, Allie is incredibly friendly. 😊 So glad we could help. Thank you for your review."
Profile photo of Sarah Jones

Sarah Jones

August 28, 2025

5  out of  5
rating by Sarah Jones
"Dylan Pelton is very knowledgeable and friendly, highly recommend!"
We responded:
"Dylan's a Rockstar, for sure! Thank you, Sarah. We really appreciate your review."
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Wyatt Hull

August 28, 2025

5  out of  5
rating by Wyatt Hull
"Dylan was great and helped a lot, i will always ask for him from now on"
We responded:
"Thank you, Wyatt! Dylan is here when you need him, as is the rest of our team! 😊"
Profile photo of smilemakermom60 Blomstrand

smilemakermom60 Blomstrand

August 27, 2025

5  out of  5
rating by smilemakermom60 Blomstrand
"Very much appreciated the very friendly welcome, and environment that I received walking through the doors of this agency. Recently from Seattle, I would not have received the same type of welcome. I look forward to continue working with Cathy, Heather, and the rest of the staff!"
We responded:
"😊 Welcome to Texas hospitality! 🤠 So glad we could help. Thank you for your review."
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melanie mormon

August 27, 2025

5  out of  5
rating by melanie mormon
"It was so great working with Victoria!! Within such a short time she offered me a quote that was $85 less than the insurance company I was previously with, and for exactly the SAME COVERAGE!! She was also so kind and helpful, and made my experience one of the smoothest I’ve experienced when getting insurance! I’m super happy."
We responded:
"😊 Melanie, $85?! That's awesome! So glad we made the process easy. Reach out anytime!"
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Grace Gutierrez

August 27, 2025

5  out of  5
rating by Grace Gutierrez
"Dylan was amazing so super helpful! My rates were really way low now thank you!"
We responded:
"Thank you, Grace! ♥️ Love to hear about the savings as well. That's why we're here! 😊 Proud to be your agency."
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Michelle Young

August 27, 2025

5  out of  5
rating by Michelle Young
"Allie was great! She helped me navigate switching over my home owners insurance and auto insurance. She was kind and patient while I asked a ton of questions which I appreciated. Would recommend her to anyone. :-)"
We responded:
"Thank you, Michelle! We truly appreciate your review. Thrilled to hear about your experience! Please call us whenever you need us. "
Profile photo of Samuel Ellis

Samuel Ellis

August 26, 2025

5  out of  5
rating by Samuel Ellis
"I want to give a HUGE shout-out to Allie with Andy Torres State Farm Agency! Our liability insurance was up for renewal, and I decided to shop around with other agencies as well. From the moment I reached out to Allie, she was incredibly helpful and made the entire process simple and stress-free. She provided me with a same-day quote, while other agencies never even followed up. When I called them for updates, they said they were still waiting on their brokers. Meanwhile, Allie handled everything in-house and quickly provided a fair and competitive price. I’m so glad we found Allie! I highly recommend her and look forward to sending more business her way. Thank you, Allie, for your professionalism and outstanding service!"
We responded:
"Same day service! That's how we roll. 😊 Thank you so much for your kind words. Allie is the best. She truly cares for our customers. We're here for that same day, personalized service anytime! "
Profile photo of DJ Williamson

DJ Williamson

August 26, 2025

5  out of  5
rating by DJ Williamson
"I worked with agent Heather Gimbel. She was very knowledgeable and a pleasure to work with. She was able to answer all my questions that I had. I would recommend her to be an instructor for training courses."
We responded:
"DJ, thank you! We're excited to help. Be safe on on that bike of yours! 😊"